Organizational justice and quality of work life in hotels: The mediating effect of trust climate

The study aimed to investigate the impact of hotels' organizational justice (OJ) on quality employees' work life (QWL), with mediation effect teams' climate trust (CT). Social Exchange Theory was employed support research framework. Data were collected using 281 questionnaires from operational employees 3-star hotels in Bangladesh and assessed by SPSS version 21 SmartPLS 3.0 software. validated a measurement model hypotheses tested structural PLS-SEM approach. discovered significant effects hotels’ (β=0.271) team’s (β=0.362) employees’ (R2=27.7%). It also reveals hotel's OJ (β=0.369) teams’ CT (R2=13.6%), partial team's (β=0.134) relationship between QWL. Results indicate that practices enrich nurture mutual among team members, while can convert into life. These findings would inspire hotel authorities practicing develop trusting working teams, designing QWL programs for attaining employee satisfaction. limited industry which restricts generalizability its results.